Landlord Won't Return Your Deposit? Disputes & the Small Claims Tribunal
A withheld deposit is the most stressful part of moving out — and most of the time it comes down to evidence, not law. Here's the calm, step-by-step way to get your deposit back in Singapore in 2026, from the first email to the Small Claims Tribunals if it comes to that.
Step 1 — Get the deductions in writing
Compare each line against your move-in inventory and the fair wear and tear test.
Step 2 — Identify what's actually disputable
| Often not a valid deduction | Usually a valid deduction |
|---|---|
| Repainting for paint that simply faded over years | Repainting after a colour change or heavy marks |
| Minor scuffs and a few small nail holes | Large holes, burns, or broken fixtures |
| "Betterment" — new-for-old replacement of worn items | Genuine make-good to move-in condition |
| Charges not specified in the tenancy agreement | Cleaning / repaint the agreement explicitly requires |
Step 3 — Negotiate in writing
Put your position in a calm, factual email: reference the inventory, attach photos, and propose a fair settlement of the disputed amount. Many disputes end here once the tenant shows clear evidence. Keep every message — it's part of your record.
Step 4 — The Small Claims Tribunals (if needed)
- File the claim online via the Community Justice and Tribunals System (CJTS), within the time limit (claims must generally be filed within two years of the cause of action).
- Pay the filing fee — modest and scaled to the claim size.
- Attend consultation/mediation — many cases settle here.
- Tribunal hearing — if unresolved, a tribunal magistrate decides, relying heavily on documents and photos.
Limits, fees and procedures can change — confirm the current figures on the State Courts / CJTS website before filing.
How to make sure you never get here
- Photograph the unit at move-in, dated and room by room — the single best protection.
- Reinstate properly to move-in condition before handover, against the inventory.
- Repaint to the original colour if you changed it.
- Get any make-good itemised in writing so there's no ambiguity at handover.
Deposit being withheld over "reinstatement"?
Send us the unit, your lease and the landlord's deduction list — we'll assess what's genuinely owed versus fair wear and tear, quote any real make-good, and help you hand back clean so the deposit comes back in full.
WhatsApp us for a quote →