Landlord Won't Return Your Deposit? Disputes & the Small Claims Tribunal
A withheld deposit is the most stressful part of moving out, and most of the time it comes down to evidence, not law. Here's the calm, step-by-step way to get your deposit back in Singapore in 2026, from the first email to the Small Claims Tribunals if it comes to that.
Step 1, Get the deductions in writing
Compare each line against your move-in inventory and the fair wear and tear test.
Step 2, Identify what's actually disputable
| Often not a valid deduction | Usually a valid deduction |
|---|---|
| Repainting for paint that simply faded over years | Repainting after a colour change or heavy marks |
| Minor scuffs and a few small nail holes | Large holes, burns, or broken fixtures |
| "Betterment", new-for-old replacement of worn items | Genuine make-good to move-in condition |
| Charges not specified in the tenancy agreement | Cleaning / repaint the agreement explicitly requires |
Step 3, Negotiate in writing
Put your position in a calm, factual email: reference the inventory, attach photos, and propose a fair settlement of the disputed amount. Many disputes end here once the tenant shows clear evidence. Keep every message, it's part of your record.
Step 4, The Small Claims Tribunals (if needed)
- File the claim online via the Community Justice and Tribunals System (CJTS), within the time limit (claims must generally be filed within two years of the cause of action).
- Pay the filing fee, modest and scaled to the claim size.
- Attend consultation/mediation, many cases settle here.
- Tribunal hearing, if unresolved, a tribunal magistrate decides, relying heavily on documents and photos.
Limits, fees and procedures can change, confirm the current figures on the State Courts / CJTS website before filing.
How to make sure you never get here
- Photograph the unit at move-in, dated and room by room, the single best protection.
- Reinstate properly to move-in condition before handover, against the inventory.
- Repaint to the original colour if you changed it.
- Get any make-good itemised in writing so there's no ambiguity at handover.
Deposit being withheld over "reinstatement"?
Send us the unit, your lease and the landlord's deduction list, we'll assess what's genuinely owed versus fair wear and tear, quote any real make-good, and help you hand back clean so the deposit comes back in full.
WhatsApp us for a quote →- Singapore State Courts, Small Claims Tribunals (eligible claims)
- Ministry of Law, Community Mediation Centre
- Council for Estate Agencies, Renting or Renting Out a Property
Authoritative Singapore sources for further reading. This guide is general information, not legal advice, confirm current rules with the relevant authority.